Privacy

Last updated 30 October 2026

epicpreviews is a product of AvoMap LLC. This page covers epicpreviews.com and the epicpreviews studio: what we learn about you when you visit the site, join the waiting list, book a demo, write to us or use the studio, and what the previews on your website record about your guests. For that data we are the controller under the GDPR. Questions go to hello@epicpreviews.com.

What we collect and why

The waiting list. When you join, we store your email address so we can tell you when epicpreviews opens to more operators. That is the only email you'll get from it. The list is kept by Loops, the service we send email with. Every email has a link to leave the list, or write to us and we'll take you off.

Demo bookings. You book a call through TidyCal. It asks for your name and email address, and you can add a note. TidyCal sends us the booking and the calendar invitation. We use these details to hold the call and to follow up on it.

Email. When you write to us, we keep the conversation so we can answer and pick it up later.

Visiting the site. The site and its maps are served by Cloudflare. To deliver pages and protect them from abuse, Cloudflare handles technical data such as your IP address, browser type and the pages you request. We don't use this to identify you.

We don't set cookies, and there are no analytics or advertising trackers on this site. The 3D map views remember a few display settings, such as the quality level, in your browser's local storage. That stays on your device and never reaches us.

The studio

Your account. When you sign up we store your email address, your password (as a hash we can't read back), your name and, if you upload one, your profile photo. We use them to sign you in, to show your team who changed what, and to send you the emails the studio needs, such as sign-in codes, password resets and invitations. Those emails go out through Loops.

Profile photos. If you haven't uploaded a photo, the studio's server asks Gravatar for one, using a hash of your email address. Your browser never contacts Gravatar.

Your business's content. Trips, places, texts, photos, videos, your brand and your contact details are stored so the studio and your previews can show them. When you ask us to read your website, we fetch its public pages to find your brand, contacts and pictures. You decide what to keep.

How you use the studio. We record what happens in the studio, such as pages opened, trips published and errors, tied to your account, to fix problems and improve it. This goes to PostHog's EU servers through our own domain and is kept in your browser's local storage, not in a cookie.

Previews on your website. When your guests watch a preview, we count loads, views and plays for your Statistics page. We set no cookies, store nothing that identifies a guest, and keep only the first part of their IP address.

Deleting it all. You can delete your account, or your business with everything in it, under Settings → Account. It is removed from our database and storage at once, and published previews stop showing. This is final: we can't bring any of it back.

A few traces stay behind, and we'd rather you know them. Our database keeps six hours of change history so we can recover from our own faults; we don't use it to restore deleted accounts, and after six hours it's gone. PostHog deletes your usage records within a week, in its weekly clean-up. Loops keeps its log of the emails it sent you (address, which email, when). We keep a short note that the deletion happened, with dates, counts and the ids of the removed previews, but no names or addresses.

Legal basis

• The waiting list: your consent, which you can withdraw at any time.
• Demo bookings and email: steps you ask us to take before a possible contract, and our legitimate interest in answering people who contact us.
• Delivering and securing the site: our legitimate interest in a site that works and stays safe.
• Your studio account and your business's content: the contract between us, our terms.
• Usage of the studio, preview statistics and Gravatar lookups: our legitimate interest in a studio that works well and shows you how your previews do.

Who handles your data for us

We share personal data only with the services that do this work for us, under their data processing terms:

• Cloudflare hosts the site, the studio, the maps and your uploaded files.
• Loops keeps the waiting list and sends its emails and the studio's emails.
• TidyCal takes demo bookings.
• Neon runs the studio's database and sign-in, on servers in Frankfurt.
• PostHog records studio usage and preview statistics, on servers in the EU.
• Gravatar (Automattic) provides profile photos for people who haven't uploaded one.

These companies are based in the United States. Where your data leaves the EU, the transfer relies on the EU–US Data Privacy Framework or the European Commission's standard contractual clauses. We don't sell personal data or share it for advertising.

How long we keep it

Waiting list addresses stay until you leave the list or we close it. Studio accounts and their content stay until you delete them. Demo bookings and email conversations stay while we're in touch, and we delete them within two years of our last contact unless we've agreed to work together.

Your rights

You can ask us for a copy of your data, have it corrected or deleted, limit how we use it, take it to another service, or object to how we use it. Where we rely on your consent, you can withdraw it at any time. Write to hello@epicpreviews.com and we'll answer within a month.

You can also complain to a data protection authority, in the country where you live.

Children

This site is for businesses. We don't knowingly collect data from anyone under 16.

Changes

If we change how we handle your data, we'll update this page and the date at the top. If you're on the waiting list and the change matters to you, we'll email you about it.